Shipping policy
1. Coverage Area
We deliver across Pakistan. If you are located in an area where shipping is not available, please contact our customer support team for assistance.
2. Delivery Time
Standard delivery time is 3 to 7 business days after order confirmation, depending on the destination and order type.
For urgent or specific delivery dates, please contact us before placing your order so we can confirm availability.
3. Shipping Charges
Shipping costs are calculated based on order size, weight, and delivery location.
Additional charges may apply for remote or out-of-service areas. All costs will be shown at checkout.
4. Order Processing & Payment
Order processing will begin once full payment is received.
Accepted payment methods include Bank Transfer, Online Payments (Credit/Debit/Mobile Wallets), and Cash on Delivery (if available).
5. Packaging & Safety
We ensure all products are carefully packed to prevent damage during transit. If you require special packaging, please inform us at the time of order.
6. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong product, please notify us within 24 hours of delivery with photographic evidence.
Depending on the case, we will offer a replacement, repair, or full refund.
7. Responsibilities
Delivery delays may occur due to weather conditions, transport issues, or other unforeseen events. We will do our best to keep you informed.
Incorrect address or contact details provided by the customer may result in failed delivery and additional charges, which will be the customer’s responsibility.
8. Customer Support
If you have any questions about your order or shipping, please reach out to us:
Email: saharpacks@gmail.com
Phone: 03092910792
Working Hours: 11am to 10pm